| 1 - Calculation Base | 2010 Value [R$ thousand] | 2010 Value [R$ thousand] | ||||
|---|---|---|---|---|---|---|
| Net Revenues (NR) | 8,231,283 | 9,271,506 | ||||
| Operational Result (OR) | 1,076,535 | 890,356 | ||||
| Gross Payroll (GPR) | 1,649,730 | 1,550,566 | ||||
| 2 – Internal Social Indicators | Value [R$ thousand] |
% over GPR | % over NR | Value [R$ thousand] |
% over GPR | % over NR |
|---|---|---|---|---|---|---|
| Meals | 20,475 | 1.24 | 0.25 | 22,203 | 1.43 | 0.24 |
| Mandatory social charges | 444,839 | 26.96 | 5.40 | 406,853 | 26.24 | 4.39 |
| Supplementary retirement | 38,324 | 2.32 | 0.47 | 29,659 | 1.91 | 0.32 |
| Health | 84,895 | 5.15 | 1.03 | 94,428 | 6.09 | 1.02 |
| Labor health and safety | 9,346 | 0.57 | 0.11 | 10,615 | 0.68 | 0.11 |
| Education | 246 | 0.01 | 0.00 | 326 | 0.02 | 0.00 |
| Culture | 143 | 0.01 | 0.00 | 168 | 0.01 | 0.00 |
| Professional training and development | 15,784 | 0.96 | 0.19 | 15,943 | 1.03 | 0.17 |
| Childcare or childcare stipend | 342 | 0.02 | 0.00 | 276 | 0.02 | 0.00 |
| Profit-sharing | 79,162 | 4.80 | 0.96 | 70,175 | 4.53 | 0.76 |
| Others | 29,891 | 1.81 | 0.36 | 34,661 | 2.24 | 0.37 |
| Total – Internal Social Indicators | 723,447 | 43.85 | 8.79 | 685,307 | 44.20 | 7.39 |
| 3 – External Social Indicators | Value
[R$ thousand] |
% over OR | % over NR | Value [R$ thousand] |
% over OR | % over NR |
|---|---|---|---|---|---|---|
| Education | 11.272 | 1,05 | 0,14 | 12.174 | 1,37 | 0,13 |
| Culture | 806 | 0,07 | 0,01 | 600 | 0,07 | 0,01 |
| Fight against hunger and food insecurity | 0 | 0,00 | 0,00 | 457 | 0,05 | 0,00 |
| Others | 260 | 0,02 | 0,00 | 385 | 0,04 | 0,00 |
| Total Contribution to Society | 12.338 | 1,15 | 0,15 | 13.616 | 1,53 | 0,15 |
| Taxes (excluding social charges) | 141.441 | 13,14 | 1,72 | 235.433 | 26,44 | 2,54 |
| Total – External Social Indicators | 153.779 | 14,28 | 1,87 | 249.049 | 27,97 | 2,69 |
| 4 - Environmental Indicators | Value [R$ thousand] |
% over OR | % over NR | Value [R$ thousand] |
% over OR | % over NR |
|---|---|---|---|---|---|---|
| Investment related to Company production/operation |
8,956 | 0.83 | 0.11 | 9,017 | 1.01 | 0.10 |
| Investment in external programs and/or projects | 92 | 0.01 | 0.00 | 96 | 0.01 | 0.00 |
| Total Environmental Investment |
9,047 | 0.84 | 0.11 | 9,113 | 1.02 | 0.10 |
| Regarding the definition of "annual goals" to reduce waste, the general consumption for production/operation and increase efficiency in utilization of natural resources, the Company: | ( ) does not have goals
( ) meets from 0 a 50%
( ) meets from 51 to 75% (x) meets 76 to 100% |
(x) does not have goals
( )
meets from 0 a 50%
( ) meets from 51 to 75% ( ) meets 76 to 100% |
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| 5 – Staff Indicators | 2010 | 2009 | ||||
|---|---|---|---|---|---|---|
| No. of employees at the end of the period | 16,133 | 15,952 | ||||
| No. of new hires in the period | 1,028 | 201 | ||||
| No. of outsourced employees | 2,430 | 2,336 | ||||
| No. of interns | 169 | 32 | ||||
| No. of employees over 45 years | 2,441 | 2,492 | ||||
| No. of women working at the Company | 2,094 | 2,030 | ||||
| % of management positions held by women | 8.16% | 8.47% | ||||
| No. of handicapped or special-needs employees | 740 | 786 | ||||
| 6 – Relevant Corporate Citizenship Information | 2010 | Goal for 2011 | ||||
|---|---|---|---|---|---|---|
| Ratio of highest to lowest salary at the Company | 42 | Não há meta | ||||
| Total on-the-job accidents |
792 | 600 | ||||
| The social and environmental projects implemented by the Company were decided upon by: | ( ) Directors
(x) Directors and management ( ) All staff |
( ) Directors
(x) Directors and management ( ) All staff |
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| The risk and security standards in the workplace were decided upon by: | ( ) Directors and management
( ) All staff (x) All staff + CIPA |
( ) Directors and management
( ) All staff (x) All staff + CIPA |
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| With regard to labor unions, the right for collective bargaining and internal representation of workers, the Company: | ( ) Does not get involved
( ) Follows ILO rules (x) Encourages and follows ILO |
( ) Will not get involved
( ) Follow ILO rules (x) Encourage and follow ILO |
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| Supplemental pension benefits are extended to: | ( ) Directors
( ) Directors and management (x) All staff |
( ) Directors
( ) Directors and management (x) All staff |
||||
| Profit-sharing is extended to: | ( ) Directors
( ) Directors and management (x) All staff |
( ) Directors
( ) Directors and management (x) All staff |
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| Regarding the selection of suppliers, the same ethical and social and environmental responsibility standards adopted by the Company: | ( ) Are not considered
(x) Are suggested ( ) Are required |
( ) Will not be considered
(x) Will be suggested ( ) Will be required |
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| Regarding the participation of employees in volunteer activities, the Company: | ( ) Does not get involved
( ) Supports (x) Organizes and encourages |
( ) Will not get involved
( ) Will Support (x) Will organize and encourage |
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| Total value added for distribution (R$ thousand): | In 2010: 2,397,906 | In 2009: 2,509,580 | ||||
| Distribution of Value Added (DVA): | 19.23% Government 48.26% Employees 6.49% Shareholders 8.59% Third Parties 17.43% Retained |
1.59% Government 48.28% Employees 9.12% Shareholders 13.79% Third Parties 27.22% Retained |
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